If you would like to cancel your order, our customer service team will be happy to help you. Simply contact our customer service team. We will get back to y...

If you had ordered the wrong size, please contact our customer service team. We will get back to you shortly and help resolve your problem.

After purchasing your mattress, please contact the customer service team for all changes that are needed including address change, mattress size changes, pa...

You will find information on how to unbox the Emma mattress along with an FAQ and tools to help you unpack your mattress.

You can sleep right away but we recommend waiting 30 minutes to an hour for the mattress to become fully expanded.

In order to experience optimal comfort, we recommend that the mattress is not left in the box any longer than 6 months.