We offer a 15-year warranty on dimensional stability and durability of the core materials of our mattress products (Warranty is excluded for Emma Smart and ...

It's simple. You can test the Emma mattress for 100 days to decide whether or not you are satisfied with our product. If you realize that Emma is not th...

The 100-day trial period begins on the date of receipt. The 100-day trial is only available in Hong Kong. Kindly be advised that the completion of t...

It starts on the day of delivery. From the day you receive your Emma Mattress, you can test it risk-free for 100 days.

No, it doesn’t. We want you to have the best sleep possible and that should not include sleeping on noisy plastic. However, please take a photo of the mattr...

If you are unhappy with your Emma product, just contact our customer service at +852 5808 0220, via e-mail at [email protected], or contact us on the...